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Terms and Conditions

Last Modified Date - 2024-02-18

By using the "SubaiShop" website and other media (collectively referred to as "SubaiShop Services"), you agree to these terms (referred to as "Terms and Conditions"). Accessing, browsing, or using any part of this website or its services, or attempting to interact with it, indicates that you or your representative or the entity deemed to be your representative (collectively or individually referred to as "You" or "User") agrees to these "Terms of Use".

Important Notice: Please read the following terms and conditions carefully. Using this website or placing orders through any channel indicates your acceptance of these terms. If you do not agree to these terms, please do not use our website or services.

Website Terms of Use

Website Access

SubaiShop provides extended services through a username/password protection system. All your personal information is referred to as "Identification Information". Your identification information must be accurate, current, and complete, and you must not provide false information or impersonate others. You are responsible for keeping your identification information confidential. After using the website, be sure to log out and close the browser to prevent unauthorized access.

Relationship with Anti-Social Forces

Members warrant that they, their executives, and employees do not belong to violent groups, organized crime-related enterprises, organizations, public officials, or other anti-social forces (collectively referred to as "Anti-Social Forces").

Intellectual Property

All information on the website, services, web applications, software, data, SubaiShop product database, etc., is protected by international copyright laws, trademark laws, and other protections. Under the Terms of Use, you are granted a non-exclusive, revocable, non-transferable license to use the website and content, and may download, print, and store portions of the content. However, this does not transfer ownership or rights to the content.

User-Provided Information

User-submitted materials may be subject to published restrictions regarding use, reproduction, display, adaptation, and/or distribution. You are responsible for complying with these restrictions. If the website provides such functionality, you are responsible for setting usage restrictions or license terms for your submissions.

Service Suspension

In cases of emergencies, scheduled maintenance, fire, power outages, earthquakes, or other force majeure events, the website may temporarily suspend services without prior notice to members.

Prohibited User Behavior

You must not damage accounts or system resources related to the website, or engage in unauthorized access. The use and distribution of tools for the purpose of breaching security is strictly prohibited.

Order Conditions

All orders placed through SubaiShop (including orders for products exceeding inventory and online store orders) are subject to these "Order Conditions".

Order Confirmation and Approval

Your order will be considered an offer to purchase products under these conditions. SubaiShop may, at its discretion, process the order and ship the products, or reject the order in whole or in part.

Quantity Limitations

SubaiShop reserves the right to limit or cancel order quantities, change promotional offerings, etc., due to supply issues or other reasons.

VAT and Other Taxes

According to the customs laws of the destination country, shipping costs, VAT, port handling fees, and other duties may be charged. Product prices do not include taxes.

Return, Exchange, and Restocking Policy

Returns and exchanges are only processed when caused by SubaiShop errors such as incorrect model, quantity discrepancies, incorrect shipments, or poor quality. Due to the nature of clothing products, returns for personal reasons (such as wrong size, dislike of color, etc.) are not accepted.

The following conditions must be met for exchanges or returns:

  • Confirmed quantity shortages, incorrect shipments, appearance defects (damage, stains, etc.)
  • Shipping damage/quantity shortages/incorrect shipments must be reported within 7 days of receiving the product
  • Appearance defects must be reported within 30 days
  • Products must be unused, with tags intact, and preserved in original packaging

Product Warranty

All products are sold on an "as-is available" basis. SubaiShop and its affiliates make no express or implied warranties regarding the product, including the merchantability or fitness for a particular purpose of the product.

Limitation of Liability

SubaiShop shall not be liable for any indirect, incidental, special, or consequential damages related to the products. Liability related to products shall not exceed the purchase amount of the products.

General Terms

Terms Modification

SubaiShop may revise the Terms of Use at any time without prior notice, with the latest version always available for reference. Continued use of the website by users indicates acceptance of the changes.

Governing Law

These terms are governed by and construed in accordance with the laws of the People's Republic of China. Any disputes shall be submitted to the competent Chinese courts for resolution.

Severability

If any part of these terms is found to be invalid or unenforceable, the remaining terms shall remain in full force and effect.

Contact Us

If you have any questions about these Terms and Conditions, please contact us at:

Email: subaihk@outlook.com

Business Hours: Monday - Friday 9:00-18:00