Privacy Policy

SubaiShop (hereinafter referred to as "we") takes the protection of user privacy very seriously. This Privacy Policy explains how we collect, use, store, share, and protect your personal information when you use our website, mobile applications, services, and interactions with us (collectively referred to as the "Services").

1. Information We Collect

1.1 Information You Provide Directly

When you use our Services, we may collect the following information:

• Account Information: When you register for an account, we collect your name, email address, phone number, password, etc.
• Profile Information: Height, weight, body measurements, clothing preferences, etc., that you choose to provide to help us offer better personalized recommendations.
• Transaction Information: When you place an order, we collect your shipping address, billing information, payment details, etc.
• Communication Information: When you contact customer service or interact with us, we may record your communication content and contact information.

1.2 Automatically Collected Information

When you use our Services, we may automatically collect certain information:

• Device Information: Including IP address, device type, operating system, browser type, unique device identifiers, etc.
• Usage Data: Including pages you visit, links you click, search queries, browsing history, time spent, etc.
• Location Information: When you use our Services, we may collect your approximate location information.
• Cookies and Similar Technologies: We use cookies, pixel tags, and similar technologies to collect information and analyze service usage.

1.3 Information from Third Parties

We may obtain information about you from third parties, such as:

• Social media platforms (when you log in through these platforms or interact with our Services)
• Payment processors
• Data analytics providers
• Marketing partners

2. How We Use Your Information

We may use the collected information for the following purposes:

Purpose	Information Type	Legal Basis
Process and fulfill your orders	Account information, transaction information	Contract performance
Provide and improve our Services	Usage data, device information, profile information	Legitimate interests, consent
Personalize user experience	Browsing history, profile information, usage data	Consent, legitimate interests
Customer service and support	Communication information, account information	Contract performance, legitimate interests
Marketing and promotional communications	Contact information, preferences	Consent
Security and fraud detection	Device information, transaction information, usage data	Legitimate interests, legal obligations
Legal compliance	All relevant information	Legal obligations

3. How We Share Your Information

We only share your personal information in the following circumstances:

3.1 Service Providers

We may share your information with third parties who provide services to us, such as:

• Payment processors
• Logistics and delivery companies
• Customer service providers
• Marketing and analytics partners
• IT and infrastructure service providers

These service providers can only process your personal information according to our instructions and are obligated to protect your information.

3.2 Business Transfers

If SubaiShop is involved in a merger, acquisition, asset sale, or bankruptcy proceeding, we may transfer your information to a third party.

3.3 Legal Requirements

We may disclose your information when required by law or to protect our rights, property, or safety.

3.4 With Your Consent

In other cases, we will obtain your explicit consent before sharing your information.

4. Cookies and Similar Technologies

4.1 Types of Cookies We Use

• Essential Cookies: These cookies are necessary for the website to function properly and cannot be switched off in our systems.
• Preference Cookies: These cookies enable the website to provide enhanced functionality and personalization.
• Analytics Cookies: These cookies help us understand how visitors interact with the website.
• Marketing Cookies: These cookies are used to track visitors across websites.

4.2 How to Manage Cookies

You can control cookies through your browser settings. However, please note that disabling certain cookies may affect the functionality of the website.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law.

Our criteria for determining retention periods include:

• The duration we provide services to you and you maintain an account
• Whether we have a legal obligation (for example, certain laws require us to keep transaction records for a certain period)
• Whether retaining the data is in our legitimate interests, such as fraud prevention, security enhancement, or dispute resolution

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against accidental loss, unauthorized access, use, alteration, and disclosure. These measures include:

• Using encryption technology to protect data transmission
• Restricting access to personal information to employees who need to know
• Providing privacy and security training to employees handling personal information
• Regularly testing, assessing, and evaluating the effectiveness of our security measures

Although we take reasonable measures, no security measure is 100% secure, and we cannot guarantee absolute security of information.

7. Your Rights

Under applicable laws, you may have the following rights regarding your personal information:

• Right of Access: You have the right to request access to the personal information we hold about you.
• Right to Rectification: You have the right to request correction of inaccurate or incomplete personal information.
• Right to Erasure: In certain circumstances, you have the right to request deletion of your personal information.
• Right to Restrict Processing: You have the right to request restriction of processing of your personal information.
• Right to Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format.
• Right to Object: You have the right to object to processing based on legitimate interests or direct marketing.
• Right to Withdraw Consent: If we process your information based on your consent, you have the right to withdraw consent at any time.

To exercise these rights, please contact us using the contact information provided at the end of this policy. We may need to verify your identity before processing your request.

8. International Data Transfers

Your personal information may be transferred to countries outside your country of residence for processing and storage. Data protection laws in these countries may differ from those in your country.

When we transfer your personal information internationally, we take appropriate safeguards, such as using standard contractual clauses, to ensure your information is protected in a manner consistent with this policy.

9. Children's Privacy

Our Services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will take steps to delete that information.

10. Links to Third-Party Websites and Services

Our Services may contain links to third-party websites, applications, or services. This Privacy Policy does not apply to these third-party websites or services. We recommend that you read the privacy policies of any third-party websites or services you visit.

11. Changes to the Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will post the new policy on our website and update the "Last Updated" date. We may also notify you of material changes by email or other means.

We encourage you to review this policy periodically to understand how we protect your information.